How Small Business Owners Can Keep Customers Happy in a Busy World

I’m excited to have guest writer Chelsea Lamb from Business Pop share this post! Customers have a lot of options these days. With the convenience technology has brought to shopping, people have the ability to be more selective with where they get their products and services. Small business owners must keep this in mind if they hope... Continue Reading →

Some great customer service with @Spotify

Everyone once in a while you come across fantastic customer service, and I really wanted to highlight this experience. I posted: .@SpotifyCares no audio on my #Xbox, says it's playing. Just reinstalled the app. — David Lozzi (@DavidLozzi) October 11, 2017 2 minutes later, I posted: Never mind, my kid pranked me. Lowered the volume... Continue Reading →

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